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PRICESThe prices on the product page are indicated inclusive shipping by registered mail. According EU regulations Dutch VAT of 19% is applied.SHIPMENTThe orders are shipped the next day. You can choose the delivery address you prefer: home address, office address or the address of another person. Shipment is by Dutch TNT Post, registered mail. You will be asked to sign for receipt. In general it will take 5-7 business days for the package to arrive. Ines Gloves Europe is not responsible for delay in delivery due to forces beyond our control.RETURN AND REFUNDSInes Gloves Europe customers must been fully satisfied with the choice they have made. If for any reason you are not happy with your order, or the delivered product does not match with your specifications, or you find a manufacturing defect, you may return the purchased product, still unused, within 7 days after delivery.The only conditions we request are the following: The product must · be unused · be integral · be new · have the original label · be in its original bag/packaging. Please write an email to return@gloveseurope.com, kindly specify the reasons for return: if you prefer a refunding or if you prefer to exchange the size/color of the same article bought. In case of replacement, please specify the new size/color you prefer. We advise to check the availability at the website. Please be informed that the shipment costs to send back goods are AT YOUR CHARGE. We kindly request to use registered mail shipment. Ines Gloves Europe does not take on the responsibility of your return shipment. If you decide to exchange size/color of the item, please be informed that, after having received your return, we will re-send the item with the new size/color requested at OUR CHARGE and depending on availability. IMPORTANT: please remember to follow the above-described procedure otherwise we won´t accept your return. Return address: Ines Gloves Europe Oudezijds Achterburgwal 132 1012DV Amsterdam The Netherlands SAFE PAYMENTInes Gloves Europe official currency is Euro. Invoices are also in Euro.For non-Euro countries, the exchange rate depends on the credit card. The payment of the purchased products is made online by credit card - VISA, American Express, Master Card – and with PayPal through our secure SSL-certificate server. We also accept money transfer to our bank account. This payment system ensures secure transactions which, thanks to a Thawte-certified system based on SSL 128 bit encryption protocol, guarantee the security of online transactions. LEGAL SECTIONProductsInes Gloves Europe has endeavored to display and optimize the visibility of the products and colors featured on the site as accurately as possible. However, the display of product colors depends on the user´s monitor, and Gloves Europe cannot guarantee that your monitor displays the colors of products accurately. Disclaimer Ines Gloves Europe undertakes to render as accurate and exact a service as possible; however, technical, factual and/or printing inaccuracies and errors may inadvertently occur. Ines Gloves Europe reserves the right to make changes and corrections to the site whenever this is necessary, without advance warning. Privacy Under no circumstances, the personal data provided by users will be communicated to third parties or otherwise disclosed. The only exception is the data handled directly in connection with deliveries. Gloves Europe-Dutch Leather Design, Oudezijds Achterburgwal 132, 1012DV Amsterdam, e-mail: info@gloveseurope.com, Tel+31203305477 | |||||||||||||||
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